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All 74 questions from across the site, grouped by topic. Each group links to the page it came from, where the answer sits in full context.

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Home

Do I need to be fit to join one of your tours?

You need to be able to manage the grade of the tour you pick. A Grade 2 trip suits someone who rides 30 to 50 km at the weekend without much trouble. The van is there for the days when your legs disagree with the plan.

Can a non-cyclist come with a cyclist?

Yes. On most days a non-riding partner can travel in the van and join at lunch or at the afternoon activity. Kayaking and cave days are shared, so the trip still feels like one trip.

Do you run fixed-date group departures?

The tours on this site run as private trips on the dates you choose. That is why prices are quoted per trip, after you tell us the party size.

Which countries can I combine?

Vietnam and Cambodia combine well through the Mekong Delta and the river border at Chau Doc. Southern Laos combines with Cambodia's north-east; ask and we will show the transfer times honestly before you decide.

Read in full: Home.

Tours

Can I do a tour at a lower grade than published?

Usually yes. Every riding day has a van, so you can ride part of a day. If you plan to ride less than half of the published distance, tell us and we will suggest a route that suits you better.

Are the bikes road bikes or mountain bikes?

Mostly hybrid or hardtail mountain bikes, because delta lanes, plateau tracks and temple paths are not always paved. Tell us if you want something lighter for the paved routes and we will check what is available for your dates.

How many people share a guide?

Tours are private, so the guide rides only with your party. For parties above eight we add a second guide on riding days.

What happens if I get ill or injured mid-trip?

The guide stops the activity, you travel in the van, and we change the following days if needed. Medical costs fall to your travel insurance, which is why it must name the activities you are doing.

Read in full: Tours.

Lan Ha Bay & Cat Ba, 4 days

I have never kayaked. Is that a problem?

No. Most paddlers on this trip are beginners. You get a briefing on dry land and a practice in calm water before the first channel. Double kayaks are the default for beginners; singles are available if you prefer.

What happens if the boats cannot sail?

The harbour authority decides, not us. If day 2 is cancelled we swap it with the riding day; if the ban lasts, the kayak moves to the morning of day 4. If no boat sails at all during your stay, we ride and walk instead and show you the unused boat cost on the final bill.

Can I ride an e-bike?

Ask when you enquire. Availability varies by date, and Cat Ba's hills are where an e-bike helps most.

Can this be added to a longer trip?

Yes. It forms the first part of the 14-day Vietnam and Cambodia multi-sport tour, and it can be followed by Phong Nha by train or flight from Hanoi.

Phong Nha & Ho Chi Minh Road, 5 days

Do I need a motorbike licence for day 4?

No. You ride as a passenger behind a local rider. Driving a motorbike yourself in Vietnam requires an international driving permit of the 1968 convention together with your home licence, which is one reason we do not offer self-ride days.

Can I do the 7 km Paradise Cave route instead of the walkway?

It is a separate guided product with an age range of 16 to 65, a minimum of two people and booking at least a day ahead. Tell us when you enquire and we add it as an extra line on the quote.

How cold is it inside the caves?

Cooler than outside, which is welcome from May to August. Bring a dry layer for Paradise Cave and swimwear for Dark Cave.

Is there a way to make this trip easier?

Yes. Take the van through the hilliest section of day 2 and the trip drops to roughly Grade 2. The cave steps stay the same.

Mekong Delta to Angkor, 9 days

Can I bring my own bike?

You can, but it adds cost and a problem at the border: the boat charges for bikes at half the adult fare and a boxed bike needs space in two vans. Most riders bring their own saddle and pedals and use ours.

What if the speedboat does not run?

We cross by road on the same day and use day 6 to absorb the lost hours.

Is the traffic dangerous?

Delta lanes have scooters but very few cars. The busier sections, mainly city approaches and the main highway in Cambodia, are covered in the van rather than ridden.

Can we spend more time at Angkor?

Yes. Adding one or two days in Siem Reap is the most common change we make to this tour, and the three-day pass already covers a second full day.

Bolaven & 4000 Islands, 7 days

How do I get to Pakse?

Pakse has an airport with domestic and regional flights; routes change by season, so check current schedules when you plan. Overland arrivals from Cambodia or Thailand are possible and we will build the first day around them.

Is the plateau climb really optional?

Yes. The van drives it in the base programme. Riding it means roughly 1,000 m of climbing before lunch, which is a Grade 4 day on our scale.

Can we swim at the waterfalls?

Sometimes. Pools are calm in the dry season and dangerous after heavy rain. Your guide decides on the day and the answer is sometimes no.

Do I need cash in Laos?

Yes, for small purchases on the plateau and the islands. Everything in the programme is prepaid.

Vietnam & Cambodia Multi-Sport, 14 days

Can I swap the overnight train for a flight?

Yes. There is a daily flight from Hanoi to Dong Hoi. It costs more and saves a night, but you lose the afternoon on day 4 to airport time instead.

Can this trip include Laos?

Not without adding several days. Southern Laos is better done as its own week, or added to the end of the Mekong to Angkor tour with extra travel days.

What if one of us does not want to ride at all?

They travel in the van on riding days and share every kayak, cave and temple activity. Tell us at enquiry so we plan the van seat and lunch stops.

How many hotel changes are there?

Nine stops in thirteen nights, counting the train. Phong Nha is the longest stay, three nights in the same room.

Prices

Why is your quote higher than others for a similar route?

Usually because of the support van on every riding day, the private boat on kayak days and the weather day. Ask the other company whether those are included. If they are and the price is still lower, that quote may well be the right choice for you.

Do you publish a price from per person?

No. A from price would be the price for the largest party at the lowest hotel level, which is not the price most people pay. We quote the trip you ask for.

Is the quote in US dollars?

Yes. Third-party items priced in dong or kip are converted at the rate on the day of the quote and shown with their original price.

When do I pay?

Only after you accept a written quote and itinerary. The deposit and balance terms are on the booking terms and payment pages, which are linked at the foot of every page.

Read in full: Prices.

How to book

How far ahead should I book?

Three to six months ahead gives the most choice of hotels and dates. Shorter notice works for routes away from the busiest weeks; tell us your dates and we will say honestly whether they are realistic.

Can I book a tour exactly as published?

Yes. Choose the tour in the form and send your dates. We will still ask about your grade so the daily plan fits you.

Do you send a contract?

You receive a written quote, a final itinerary and the booking terms. Accepting the quote and paying the deposit confirms the booking on those terms.

Can I talk to someone before booking?

Write your questions in the form. Planners answer by email so that every answer is in writing and can be checked later.

Read in full: How to book.

Destinations

Why only four regions?

These are the four where we run graded active routes with a van behind every ride. We would rather describe four places well than list twenty.

Which region is easiest for first-time cyclists?

The Mekong Delta on short days, because it is flat. Keep the rides under about 30 km and ride in the morning, and it is a Grade 1 experience.

Which region is coolest?

The Bolaven Plateau, because of its height, and northern Vietnam from December to March.

Read in full: Destinations.

Phong Nha-Ke Bang

Can I visit Son Doong on one of your trips?

No. Son Doong is visited only on multi-day expeditions run by a specialist licensed operator. We do not sell or resell places on them.

Is Paradise Cave suitable for older travellers?

It depends on knees rather than age. The 1 km walkway is easy, but you reach it by a 570 m slope and about 300 steps, and leave by 524 more.

Do I need a guide in the show caves?

Not for the standard routes, which run on fixed paths. Our guide comes with you anyway, mainly to manage timing around the bike ride.

Is the Ho Chi Minh Road busy?

The western sections inside the park carry little traffic. Roads near Phong Nha town are busier, which is why rides start early.

Read in full: Phong Nha-Ke Bang.

Lan Ha Bay & Cat Ba

Is Lan Ha Bay different from Ha Long Bay?

It is the southern part of the same limestone archipelago, off Cat Ba Island rather than the mainland at Ha Long. Since 2023 both sit inside one World Heritage property.

Can we kayak without a guide?

Not on our trips. Tides decide which lagoons are open, and a guide who knows them is the difference between a good day and an hour stuck outside an arch.

Is the water clean enough to swim?

Usually in the open channels away from the fish farms. Your guide picks the swim stop on the day.

How hilly is Cat Ba?

Short climbs of a few minutes each, repeated. A 40 km ride across the island gathers around 400 m of climbing.

Read in full: Lan Ha Bay & Cat Ba.

Mekong Delta

Is the delta good for beginner cyclists?

The terrain is, the lanes take practice. Narrow concrete with water either side asks for steady handling. Short morning rides suit beginners well.

Can we see a floating market?

Yes, at Cai Rang near Can Tho. Go at first light, when the wholesale boats are trading and before most visitor boats arrive.

Can I bring my bike across the border?

Yes, on the speedboat at half the adult fare. On our tours the bikes change at the border instead.

Are there mosquitoes?

Yes, especially at dusk near water. Bring repellent and long sleeves for the evenings.

Read in full: Mekong Delta.

Bolaven Plateau

Is it cold on the plateau?

Not cold, but noticeably cooler than Pakse, especially in the early morning from December to February. A light layer is enough.

Can I swim under the waterfalls?

At some, in the dry season, when pools are calm. After heavy rain the answer is no, and the guide decides on the day.

Do I need a visa for Laos?

Most visitors do. Check the official Lao e-visa portal and the rules for your passport and entry point before you travel.

Can I buy coffee on the farms?

Yes, at many farms that welcome visitors. Bring cash in kip.

Read in full: Bolaven Plateau.

Difficulty grades

Is your Grade 2 the same as another company's moderate?

Not necessarily. Companies grade differently and many publish only a word. Compare the numbers per day instead: kilometres, climbing and hours.

Can I train up a grade before the trip?

Often, with three months of regular riding. Choose the grade you can ride now and ask for the extras; that way the trip still works if training falls short.

Do e-bikes change the grade?

They lower the effort of climbing a great deal and the effect of distance a little. Ask at enquiry; availability depends on dates and region.

Who decides if I should stop riding?

You, first. The guide can also ask you to ride in the van, for example in extreme heat or after a fall, and that decision is final for the day.

Read in full: Difficulty grades.

When to go

Is the rainy season a bad time for an active trip?

Not always. In the south much of the rain falls in afternoon storms, and mornings can ride well. The problem months are the ones with storms and floods, which close boats, caves and roads.

Which single month suits the most regions?

February and March. Every region on our chart scores ideal or good.

Where should I go in July?

Phong Nha, with dawn starts and time in the caves during the heat of the day. The other regions are in their wet season.

Where do your scores come from?

From WMO climate normals for the nearest stations, which we read and score for riding and paddling. The scores are our judgement; the rainfall and temperature figures are WMO's.

Read in full: When to go.

Safety

Do guides carry first aid?

A first-aid kit travels in the van on every riding day and with the guide on water and cave days. For anything beyond first aid, the guide arranges transport to medical care, and the costs fall to your insurance.

Can children join?

Yes, on Grade 1 and 2 routes, with child-size bikes or a trailer where available. Tell us ages at enquiry. Single kayaks and long cave staircases are not suitable for young children.

What if I fall off?

The guide stops the group, checks you and the bike, and you ride in the van if there is any doubt. Most falls on our routes are slow ones on gravel or at junctions.

Do I need my own helmet?

No, we provide helmets. Many riders bring their own because it fits better; that is welcome.

Read in full: Safety.

About us

Are you a tour operator or a booking site?

A tour operator. We plan the route, set the grade, and run the trip with our guides, drivers and boat crews. We do not resell other companies' tours.

Who will guide us?

An English-speaking guide who rides or paddles with you. In Cambodia a separate Cambodian guide team takes over at the border. Your final itinerary names the guide.

Can you build a route that is not on the site?

Yes, within the four regions and Angkor. Outside them we will say plainly if we are not the right people.

Why is there no phone number on the site?

Enquiries are handled in writing through the form for now. Once you travel, your guide is your contact on the ground.

Read in full: About us.

Contact

How do I contact you?

Through the enquiry form on this page or at the foot of any page. We reply by email to the address you give.

Can I send a route I found elsewhere?

Yes. Paste it into the notes box. We will tell you what we would change and why, including the grade we would give it.

Can I ask a question without planning a trip?

Yes. Choose Not sure yet in the form and write your question in the notes.

Read in full: Contact.

Start planning

Tell us about the trip you have in mind

Dates, party size and the grade you are comfortable with are enough to start. You get a draft route with daily distances and a quote for that route, not a brochure.

Add more detail optional — the more you tell us, the closer the first draft lands
No payment is asked for until you accept a written quote.

We reply by email to the address you give

Enquire